Skip to content

FAQs

HOW CAN PRICES BE FAR BELOW THE MARKET PRICE?

All products in our shop are replicas. We get the products directly from the Chinese factories that produce the copies of the most famous bags. For this reason, the price of a bag in our store is much lower than the bags you can buy in the store or in reselling.

WHAT ARE THE RETURN, EXCHANGE AND REFUND POLICIES?

If you are not satisfied with the item, you can return it to us within 14 days from the date of receipt.
Take a picture of the items, then email us to confirm the return, you can return the item to us and we will make an exchange after passing an official inspection. Of course, we will not accept returns and / or exchanges if there is sufficient evidence that the shoes were worn outdoors. Refunds are issued in the same form as the original payment and can take up to 7 business days after receipt of the goods. However, you will be responsible for the shipping costs for returning the product.

I HAVE PURCHASED ON YOUR SITE BUT I HAVE CHANGED MY MIND AND I WOULD LIKE TO CANCEL MY ORDER, WHAT CAN I DO?

Please inform us asap. We have an automatic order management system that is transmitted directly to the factory that produces the bag you purchased. If the factory has not yet processed your order we will still be able to cancel it, otherwise we will not be able to accept your cancellation request and your order will continue to be processed.
In general, if you are unsure of the product you have chosen, we advise you not to buy.

CAN I RECEIVE A PHOTO BEFORE PURCHASING THE PRODUCT?

We will not send any photos before purchase. Doing this type of activity is very demanding and often those who ask for photos are just curious. Please do not contact us on whatsapp to ask for photos of your favorite bags.
All photos featured on our site are authentic and were taken from the same factories we will get your bag from.
You can still get the photos for quality control after making the purchase, to authorize the shipment.

HOW LONG DOES IT TAKE FOR DELIVERY?

This depends on many factors: mainly on your country of residence and on the type of shipment you choose when checking out.
Generally with express shipping you can receive your product in 7 – 10 days in the United States or Canada.
If you choose ordinary shipping, the average time is usually 15 – 28 days after receiving your payment.
This is an estimate, there may be delays caused by national holidays, weather conditions, customs inspections and other circumstances beyond our control and for which we cannot be held responsible.
Generally, if you are in a hurry to receive the product and need to get the shoes you ordered within a few days, please do not buy from us.

WHY DO YOU OFFER A DISCOUNT FOR BITCOIN PAYMENTS?

Bitcoin is the most convenient way to purchase our products because credit card payment processing is very difficult and expensive.
Credit card processors working in our industry hold us up to 21% of every transaction.
On the contrary, getting Bitcoin for us is very simple and cheap because we don’t have to pay any banks and the transaction costs are generally less than a few cents.

IS POSSIBLE TO BUY AN ITEM THAT IS NOT LISTED IN YOUR WEBSITE?

If you fail to find your desired item from our site then you may send us an email or a text in whatsapp with the photo of the item you want attached and our team will seek it for you. No matter what the result is you will have our reply by email or whatsapp.